Dell Woes, Part Two

I am a big believer in virtual karma, so when I blogged previously about my friend Diva's issues with her Dell computer, I should have figured that it would come back around. And it did. This week, I went through yet another power cord on my year old Dell Computer. Now, I'll preface this by saying that in general, I have been happy with the purchase of my Dell laptop. Other than an inexplicable noise that emits from the CD drive (I call it "virtual flatulence"), it performs well and has provided little to no software issues. It is, however, a power whore. In a year of owning this laptop, I have gone through ONE battery, and TWO power cords. In a YEAR!
My most recent call to customer service was pleasant, although I have a few pointers for the congenial yet misguided phone representative. The first: please don't overuse my name. Calling me "Miss Kat" in every sentence is distracting, and reminds me of that fourth grade saying, "that's my name, don't wear it out". Two: Yes, I know my warranty is up. Thanks for checking, but a reminder that I should have purchased the extended plan is probably not the most appropriate when I'm about to shell out extra dough. Three: When I am peeved about going through yet ANOTHER power cord in a year period (which seems to be one too many, is it not?), it's not really the best time to try and upgrade/sell me on a new computer. I know it's probably your job, but why don't we work on getting this one to perform correctly for a bit, shall we? Lastly, when you said you would "overnight" the new power cord, I didn't really expect next day delivery. But, um, a week? I hope that I was not charged extra for this "overnight" delivery, because that is going to result in an unpleasant phone call we really both want to avoid (PS - I took your name, Dell Phone Agent! And I'm not afraid to use it).
Wish me luck, readers! And if that power cord doesn't come by tomorrow, pray for the unsuspecting phone representative who gets my return call...
Update: Power cord arrived today. *sighs of relief* for all.